April 01, 2025

Social Cues: AI-Savvy Social Tools

Many ECPs already leverage AI to streamline their social media presence, improve efficiency, and enhance content creation. But are you maximizing the potential of these tools?

Eyecare Business

April 01, 2025

Coding: Our Staff’s Role

Covered below are the typical key responsibilities of staff involved in billing and coding, and how to optimize their contributions to the practice.

Optometric Management

April 01, 2025

Customer Service: Enhancing Customer Service in Ophthalmology

We can enhance patient satisfaction and trust by focusing on professionalism, accountability, effective communication, and the ‘wow’ factor.

Ophthalmic Professional

April 01, 2025

Best Practices for Staff Training

Here are tips for training a new hire as they progress into their tenure, and the specific action steps I take to be the best leader, coach, and teammate to my staff.

Optometric Management

March 27, 2025

Bausch & Lomb Recalls Some IOLs

"As much as we believe in the enVista platform, patient safety will always be our number one priority."

Reuters

September 01, 2023

EMR and MIPS compliance

PentaVision is an independent company dedicated to eye care professionals. More about our magazines, newsletters, conferences, education and other services at pentavisionmedia.com.

Ophthalmic Professional

October 01, 2024

Win the Battle for Positive Change

Making process changes at a retina practice can be a huge challenge. At times, the relationship between changemakers and practice stakeholders will feel like a battlefield, where heels are dug in. Fortunately, just as with any battle, progress can be achieved when strategy governs the interaction.

New Retinal Physician

May 01, 2024

A Solution to Payment Separation

PentaVision is an independent company dedicated to eye care professionals. More about our magazines, newsletters, conferences, education and other services at pentavisionmedia.com.

Ophthalmology Management

June 01, 2024

Finding the Good in Change

You will strengthen your clinic by creating a practice culture that is flexible and willing to explore new ways to accomplish necessary tasks.

Retinal Physician