Privacy Policy

Last Updated: April 18, 2024 
 

Introduction 

Please read this Privacy Policy carefully so that you can understand how we treat and process your personal information. By using this website, you acknowledge and agree to be bound by the terms of this policy. If you do not agree to this policy, then do not access or use this website. 

All content available through Conexiant’s services and network, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, is the property of Conexiant or its content suppliers and protected by the United States of America international copyright laws. Conexiant expressly reserves all intellectual property rights in all text, programs, products, processes, technology, content, and other materials which appear on this service. Access to this service does not confer and shall not be considered as conferring upon anyone any license under any of Conexiant’s or any third party's intellectual property rights. 

The use of any content on Conexiant’s platform, network, or journals except as provided in these terms and conditions or with the express written consent of the content owner, is strictly prohibited. This includes, but is not limited to, the prohibition of reproducing, modifying, distributing, transmitting, republishing, displaying, or performing the content for public or commercial purposes, as well as the use of any such content on any other website, in a networked computer environment, or in any other medium for any purpose. 

 
Conexiant reserves the right, in its sole discretion and without any obligation, to change the terms of this Privacy Policy at any time. If any of these changes reflect a substantial or material change to our Privacy Policy, we will provide a notice with a link to the updated Privacy Policy on the Sites. You are responsible for regularly reviewing this Privacy Policy for any such changes. Continued use of the Sites, including after any such changes have been posted, shall constitute your agreement to such changes. 
 

Any client-based content sites (“Client Sites”) hosted by Conexiant service platforms (i.e. Conexiant’s Audience Engagement Portal and Live Event Platform, collectively the “Platforms”) are governed by the policies displayed on the applicable Client Sites in addition to this Privacy Policy as it pertains to the role of Conexiant acting as a data processor. The information and data of visitors, users and customers of Client Sites whose content is accessed through the Platforms, is not used by Conexiant for any purpose other than for the provisioning, maintenance, analytics and performance of the PRODUCTS AND SERVICES for the Client Sites as a data processor, and the applicable Client Site(s) is the owner and controller of any such information and data. At no time shall any user information or data of the visitors, users and customers of Client Sites which has been collected by Conexiant be shared, sold or used outside of the performance of its duties and obligations for the Client Sites and in the context of this section. 
 

For All Other Conexiant Sites Visitors, Users and Customers 

This Privacy Policy applies only to the visitors, users and customers of the Sites managed by Conexiant, excluding the Platforms, for the purposes of its own uses, for which Conexiant is the owner and controller of all collected user information and data. 
 

Collected Information 

Information Automatically Collected 
Use of the Sites automatically enrolls specific information about your visit on our database servers. This information may not identify you personally, except in situations where you have logged into the Sites using provided login credentials. This information may include, but is not limited to, your IP address, browser and computer metadata, mobile device metadata, geo-location information, domain names, access times and other Navigational data (the pages which you visit within the Sites and referring website addresses, if applicable). This information may be used by Conexiant for the operation of the Sites, to maintain quality of the Sites and to provide general statistics regarding use of the Sites. 

 

Information collected about Users may be used by us and our affiliates and partnering third-party companies to provide Users with the features of the website, to enable us to provide the products and services Users request, to personalize content and advertising, to send Users e-mail notifications about our content, services and products, for audits, to perform statistical analysis of User behavior in order to measure interest in the various areas of our website (such as for product and service development purposes), to enforce our Terms of Service and to inform advertisers as to how many Users have seen or clicked their advertising banners. 
 
Conexiant may use cookies as a method of this information gathering and storage. Cookies are small files that your web browser places on your storage device for record-keeping purposes. Cookies may be used to track user trends and patterns, or to enhance your browsing experience by preventing you from having to re-enter your preferences on certain areas of the Sites when you have entered preference information before. You have the ability to accept or decline cookies at any time through your browser preference options, however, some functionality of the Sites may not work as intended with cookies disabled. 

 

Information Used to Optimize Personalization 

The use of Conexiant’s content by artificial intelligence systems, machine learning models, or any automated technology for the purposes of training, data mining, extraction, or reproduction without the express written consent of Conexiant is strictly prohibited. This includes scraping, data harvesting, creating derivative works, or any other form of unauthorized use or exploitation. 
 
Information You Provide to Us 
Any personal information provided either while on or through the Sites, through a Conexiant function, in responding via email, completing a survey in connection with a feature provided on the Sites, subscribing to newsletters, members only live or on-demand videos and RSS feeds, or participating in message boards, forums, feedback forms, CME testing and/or chat rooms, or otherwise engaging with content will be used to respond to your message and to help us provide you with the information that you request. Conexiant does not capture any such personal information without your knowledge or consent. This information may include, but is not limited to, demographics, first name, last name, address, telephone number(s), billing information and email address(es). 
 
Any information which you choose to share through participation in message boards, forums and/or chat rooms (including Protected Health Information (“PHI”) and Personally Identifiable Information (“PII”)), is by design open to the public as these are public services not a private, secure service. Careful consideration should be used before disclosing any PHI or PII in any public forum. What you have written may be seen, disclosed to or collected by third parties and may be used by others. 
 
Information Collected by Third Parties Not Acting on Conexiant’s Behalf 
The inclusion of a link on our website does not imply endorsement of the linked site or service by Conexiant. Sponsors or advertisers on Conexiant may use their own cookies, Web Beacons or other online tracking technologies in the banner advertisements served on Conexiant and in emails, special promotions or newsletters we send you. Some advertisers use companies other than Conexiant to serve their ads and to monitor users' responses to ads, and these companies ("Ad Servers") may also collect Non-Personal Information through the use of cookies or Web Beacons on our Sites. In certain situations, information collection may be facilitated by momentarily directing your browser to the website of an Ad Server or other third-party acting on behalf of the sponsor, partner, or advertiser before re-directing your browser to its selected destination (e.g., back to Conexiant to show the ad, or to the advertiser's website); this re-direction process will not be apparent to you. Certain Ad Servers allow you to prevent them from collecting data through the use of cookies. In order to do so, you must opt-out of such data collection with each individual site. Currently, you can opt-out of cookies for several Ad Servers by visiting the Network Advertising Initiative gateway opt-out site. This website will also allow you to review the Ad Server's privacy policies. 
 
Information Collected by Third-Party Content Providers 
Certain information may be collected by third-party content providers that utilize the Conexiant platform. By choosing to opt-in, subscribe, submit, or otherwise transmit or grant permission to transmit information to these third-party content providers you agree that this will result in the transfer of personal information from Conexiant and/or oneself to the third-party content provider. Any information sent in this way is subject to the terms and conditions of the privacy policy of the third-party content provider. Conexiant is not responsible for information transferred in this manner. 
 

How the Information is Used 

Conexiant uses the information collected from you to provide the Sites, respond to you regarding the reason you contacted us and to provide, maintain, protect, and improve our services, programs, and activities, to develop new ones and to protect Conexiant, its affiliates, partners and visitors and customers. We may also use this information to offer you tailored content, send you emails, newsletters and other information. When you contact Conexiant, we may keep a record of your communication to help solve any issues you might be facing. We may use your email address or other contact information to keep you informed about our services, such as letting you know about upcoming news, changes or improvements. 
 
When you opt-in to receive recurring informational or promotional newsletters via email the information you provided during that opt-in, such as your name, email address or phone number, Conexiant may use that information to send you emails and other communications. 
 
We may use information collected from cookies and other technologies, like pixel tags and navigational data collection, to improve your user experience and the overall quality of our services. Navigational data that is collected is used for system management, to improve content for the Site, for market research purposes and to communicate information to visitors. We will not combine information from cookies, pixel tag navigational data with PII unless we have your opt-in consent. 
 
As the systems, are by design, public, Conexiant cannot control and is not responsible for any use of the information you have written. Except as otherwise provided in this Privacy Policy, any information you submit will not be shared with, disclosed, or distributed to third parties, except where necessary to fulfill the underlying or associated services, or where required to do so by law. Otherwise, Conexiant will only use that personal information within its organization to respond to your specific request or email, to inform you of various programs, activities, or services and to fulfill service-related functions. Conexiant will store this personal information in its secure database and will take industry-appropriate measures to safeguard this information against unauthorized disclosure or use. 
 

Use and Disclosure of Protected Health Information 

Regardless of how information about you is gathered or used on the Sites, we have made reasonable efforts to conform with the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), which, among other things, protects the privacy of a person’s health history and current medical condition. Despite this effort, Conexiant is not a Covered Entity under HIPAA and is not responsible for any PHI that you may disclose, publish, or otherwise make available. Conexiant strongly discourages your use or publication of PHI and expressly prohibits using Conexiant’s Sites, PRODUCTS AND SERVICES or other technologies in doing so. 
 
Except as otherwise stated, we may use your information to improve the content of the Sites, to customize the Sites to your preferences, to communicate information to you (if you have requested it), for our marketing and research purposes, and for the purposes specified in this Privacy Policy. 
 
If you provide PHI via the Sites, we may combine such information with other actively collected information unless we specify otherwise at the point of collection. We will take reasonable measures to prevent PHI from being combined with passively collected information, unless you consent otherwise. 
 
We may disclose your PHI to our associates worldwide that agree to treat it in accordance with this Privacy Policy. In addition, we may disclose your PHI to third parties, located in the United States and/or any other country, but only: 
 
i. to contractors we use to support our business (e.g., fulfillment services, technical support, delivery services, and financial institutions), in which case we will require such third parties to agree to treat it in accordance with this Privacy Policy; 
 
ii. in connection with the sale, assignment, or other transfer of the business of this site to which the information relates, in which case we will require any such buyer to agree to treat it in accordance with this Privacy Policy; or 
 
iii. where required by applicable laws, court orders, or government regulations. 
 
In addition, we will make full use of all information acquired through this site that is not in PHI form. 
 

Access and Correction 

To keep your PII accurate, current, and complete, please contact us as specified below. We will take reasonable steps to update, remove or correct PII in our possession that you have previously submitted via the Sites. 
 

Notice to International Users 

Conexiant processes PII on servers located in the United States (“US”). If you are a non-US user of the Sites, know that utilizing features of the Sites and providing Conexiant with personal data and information, you acknowledge and agree that your personal data may be processed for the purposes identified in this Privacy Policy. In addition, your personal data and information may be processed in the country in which it was collected and in other countries, including the US, where laws regarding processing of personal data and information may be less stringent than or otherwise differ from the laws of the country in which you reside or are located when using the Sites. By providing your personal data and information, you consent to such transfers. 
 

Notice to California Users 

California Privacy Rights 
Under the California Consumer Privacy Act (“CCPA”), California residents have a right to request that we disclose the categories of personal information we have collected, used, disclosed, and sold. We call this a “categories” request. California residents also have the right to request that we disclose the specific pieces of personal information that we have collected about you, which we call a “specific pieces” request. These are referred to collectively as “Right to Know” requests under the CCPA. California residents also have a right to delete the personal information we’ve collected about them. The “Right to Delete” is subject to several legal exceptions, such as when we are required by another state or federal law to retain your information. 
 
The CCPA provides California residents with the right to opt-out of the sale of their personal information. The CCPA defines a "sale" as disclosing or making available to a third-party personal information in exchange for monetary or other valuable consideration. 
 
While we do not sell personal information for monetary value, we may disclose personal information to third parties, as described elsewhere in this Privacy Policy, and that disclosure may be considered a “sale” of personal information under the CCPA. To direct us to stop the sale of your personal information if you are a California resident, click to email us at privacy@conexiant.com. We do not sell personal information of minors who we know are under 16 years of age. 
 
California residents have a right not to receive discriminatory treatment for the exercise of the privacy rights conferred by the CCPA. To protect against fraud, identity theft, and the unauthorized disclosure or deletion of personal information, we require that California residents submitting requests under the CCPA first verify their identity. This may include a combination of SMS (text message) verification, email verification, and one or more questions regarding the California resident’s particular interaction or transaction with our services. If the California resident fails to verify their request via these methods, or the information provided by the California residents otherwise does not match our existing records, we will deny the request. 
 
Authorized Agent 
A California residents may designate an authorized agent to make a request under the CCPA on the California resident’s behalf. If a California resident wishes to authorize another person to act as an authorized agent on the California resident’s behalf, the California residents must provide the authorized agent permission to do so. To help prevent fraudulent requests, we reserve the right to deny a request from an agent that does not submit proof that he or she has been authorized by the California resident to act on the resident’s behalf. As proof that the agent has been duly authorized by the California residents to submit a CCPA request, the agent will be required to upload either (1) power of attorney signed by the California resident, or (2) other signed permission from the California resident. Pursuant to California Probate Code Sections 4300 to 4310, if an agent provides power of attorney signed by the California resident (“principal”) that purports to give the agent authorization to submit the request on the principal’s behalf, we may require that the agent provide information reasonably necessary or appropriate to identify the agent and principal and to facilitate the request. This includes, but is not limited to, identification of the agent and principal and the current and permanent residence addresses of the principal. If the agent provides some other signed permission from the California resident, we may require that the resident (1) verify their identity directly with us through a combination of SMS (text message) verification, email verification, and one or more questions regarding the resident’s particular interaction or transaction with our dealership and (2) confirm that he or she provided the authorized agent permission to submit the request. 
 

Children’s Privacy 

The Sites provided by Conexiant is not directed at children under the age of 13. We operate the Sites in compliance with the Children’s Online Privacy Protection Act (“COPPA”) and will not knowingly collect personally identifiable information from anyone under 13. However, we will accept, store, and use data on minors as part of the contact information that is required in order to provide the underlying or associated services. You consent to the use of your minor children’s information when you input the information into our system. However, we may request the parent's consent in any way the law allows. For example, if the child's personal information will be used only by us, we may also ask for the parent's consent by email. If the child's personal information will be shared with a third-party, we may verify that the person providing consent is the parent by asking for proof of the relationship. Parents have the option to consent to the collection and use of their children's information without consenting to the disclosure of that information to third parties, except to the extent that disclosure of such information is a necessary part of the activity for which parental consent is given. 
 

Opt-Out Policy 

You have the option to opt out of being contacted by or receiving non-transactional information from Conexiant, its sponsors, affiliates and/or partners, and the option to choose how Conexiant uses your personal information. You may, at any time, also review, update, and correct your personal information. If you wish to exercise these options, please send an email with your request to privacy@conexiant.com. 
 

Exceptions 

Conexiant's obligations under this Privacy Policy do not apply to any information or data that: was known to the Conexiant prior to its gaining access to the information or data; is or becomes entirely in the public domain; is not uniquely identifiable as yours (i.e., PII); received lawfully from a third-party through no breach of any obligation of confidentiality owed to you; and/or created by Conexiant independently of its access to, or use of, your personal information. 
 

Security 

Conexiant has put in place written Information Technology Policies and Procedures in accordance with industry best practices to safeguard and help prevent unauthorized access to systems, user data and information, to maintain data security and ensure correct use of the information we collect online. However, as no computing technology or Internet transmission can be guaranteed to be 100% secure or error-free, caution should be observed with regard to what information is transmitted to us, especially via insecure email. Additionally, where passwords, ID numbers, or other special access features are used on this site, it is your responsibility to safeguard and secure that information against loss, theft, or unintentional use. 
 

Links to Other Websites 

The Sites provided by Conexiant may include links to other websites. The inclusion of a link on the Sites does not imply endorsement of the linked site, service, or product. When following one of these links, once you leave the Sites, you are subject to the privacy policy of the new website. 
 

DMD Healthcare Communications Network Privacy Statement 

Conexiant participates in the DMD Healthcare Communication Network (the “Network”), and as such has implemented various technologies for universal registration/login among all Network member websites. These technologies are managed by DMD Marketing Corp. (“DMD”), and may involve the collection, receipt, and sharing of information with DMD, its clients and other Network members. If you would like to understand how Conexiant’s participation in the Network affects your privacy, please click here: http://usersupport.dmdconnects.com/PrivacyPolicy.htm. 
 
Please note that the Network registration/login system may be different from the registration/login used by the Sites for other products and services. To the extent that anything in this privacy policy conflicts with the policy for the Network technologies, the conflict will be resolved in favor of the policy applicable to the Network technologies. Questions? 
 
Please direct questions regarding this Privacy Policy or other practices of the Sites or underlying or associated services to Conexiant by using the contact information below: 

Conexiant 
400 N. Ashley Dr. Ste 2600 
Tampa, Florida, 33602